FAQs
What is GameStop Power Up Rewards?
GameStop Power Up Rewards is a rewards program for GameStop customers. when you Sign up you'll immediately receive $10 of in-store credit with an additional $5 bonus each month. For every purchase you make, you'll earn 2% of the cost back in the form of points. Membership also includes a free subscription to GameInformer magazine and exclusive access to next-gen consoles as soon as they’re restocked.
Can you get free shipping from GameStop?
Free shipping is only available at GameStop when you spend over $59. Orders will arrive between 1 - 3 days after dispatch. For any items below that price point, shipping costs vary depending on what you have ordered. You can see these shipping and handling fees in the cart.
Can I buy GameStop gift cards?
Absolutely. If you’re not completely sure what to buy then you can add funds to a GameStop gift card. These are available to buy both in-store and online, and can also be used in physical stores or on the GameStop website. Gift cards do not have an expiration date and can even be topped up at a later date. You can also buy gift cards for specific brands such as Xbox, PlayStation, Nintendo, Steam, Fortnite, Roblox, and more.
What is GameStop’s returns policy?
Generally, you have 15 days from receiving your item to return or exchange it at GameStop. This drops to seven days for any second-hand items, or increases to 30 days for unopened PCs, laptops, monitors, software and hardware. Orders can be returned in-store for free, but shipped items require you to pay a fee of $8.99.
How do I contact GameStop customer support?
You can contact GameStop's customer support team by emailing care@gamestop.com or by calling 1-800-883-8895.
Hints and Tips
Sign up to PowerUp Rewards Pro: If you plan to shop at GameStop regularly then you should consider signing up for PowerUp Rewards Pro. This is GameStop’s rewards program that gives you points every time you shop that can be redeemed on coupons to spend across the store. On top of that, you’ll receive a $5 gift card to spend each month, exclusive access to events and sales, plus an extra 10% more when you trade in your old games and consoles. Membership costs $14.99 but you get all of this back through reward points and coupons.
Check the clearance sale: The clearance section at GameStop is regularly updated with new products - and it’s here where you can usually find some of the biggest discounts on the site. It can be a real mixed bag of goods, with everything from games to PC peripherals and toys all included. It should be your first port of call if you’re after a bargain.
Trade in for extra savings: If you’ve got a pile of old games or consoles that you no longer play then consider trading them in at GameStop to get money off future purchases. Trade-in values change all the time, but it’s a good way to turn unused items into money to spend on the next big release or a brand-new console. If you’d prefer cash, the trade-in value is usually about 20% lower than store credit. However, PowerUp Rewards Pro members get an extra 10% on trade-ins, too.
How to use GameStop promo codes
1) Complete your shopping and add all your items to the cart.
2) Hit the view cart button or click the basket icon at the top of the page.
3) Underneath the order summary, click the enter promo code button.
4) Paste your copied promo code into the text box and hit submit.
5) Check the updated price in your cart if it was successfully applied.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
James Pickard
Senior Deals Editor
James Pickard is a Deals Editor at TechRadar. After many years of scouring the net for the cheapest games and tech for his personal use, he decided to make it his job to share all the best bargains and coupon codes with you. James also has almost a decade of experience covering some of the biggest sales events of the year at Eurogamer and VG247, including Black Friday, Cyber Monday and Amazon Prime Day. When not deals hunting or stacking coupon codes to get the biggest savings, James can be found on the PS5, watching a classic film noir or cheering on the Tampa Bay Buccaneers.
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